Copyright © 1999 LA Weekly
Converted to HTML by Scott Pakin.

Newspaper article about my complaint-letter generator

The following article appeared in the 8 July 1999 edition of the LA Weekly in in an article by Dave Shulman entitled, Customer Serviced.

Scott Pakin's Automatic Complaint Letter Generator ( has been around longer than all other Web sites combined, and now features a friendly, almost flirtatious interface and a vocabulary of more than 5,000 words and phrases. Especially welcome is the November 13, 1998, improvement: Deleted over 100 un-funny words and phrases and replaced them with new, funny ones.